Terms of Use

Greetings and welcome to Peltvivaire's digital storefront. This e-commerce platform and all related services are the exclusive property of METCURA PHARMACEUTICALS (HONGKONG) CO., LIMITED. The following Terms govern your interaction with our website. Please be aware that acquiring any of our premium pet supplies and accessories is also governed by our dedicated [Purchasing Policy].

By navigating, engaging with, or buying from our online store, you formally accept these conditions. Should you disagree with any part of this agreement, you are advised to cease using our website at once.

1. Data Integrity and User Obligations

Whenever you supply personal details—such as your full legal name, billing credentials, and contact information—you warrant that the data is entirely factual, comprehensive, and up to date. It remains your sole duty to swiftly revise your account settings should any changes to your personal details occur.

2. Privacy and Information Security

Safeguarding your personal data is fundamental to our business operations. Comprehensive details regarding how we gather, utilize, and protect your information can be found in our established [Privacy Policy]. Continued usage of our storefront or engagement with our support team implies your full consent to these privacy measures.

3. Copyrights and Usage Rights

Every piece of material presented on the Peltvivaire website, encompassing product imagery, brand logos, descriptive text, site architecture, and underlying code, is exclusively owned by METCURA PHARMACEUTICALS (HONGKONG) CO., LIMITED and shielded by global intellectual property frameworks.

We provide you with a restricted, revocable, and non-transferable permission to browse our store strictly for individual consumer purposes. Without explicit written authorization, you are strictly forbidden to:

  • Reproduce or mine website materials for commercial gain.
  • Employ mirroring, framing, or similar techniques to duplicate our interface.
  • Inject malicious software, trojans, or disruptive code into our digital infrastructure.
  • Utilize automated extraction bots or scrapers to harvest customer details or pricing metrics.
  • Execute actions that place an undue burden on our servers.

We hold the absolute right to suspend accounts, block IPs, or deny access if any misuse is identified.

4. Customer Contributions and Reviews

Any reviews, photographs, or comments you upload to our platform must be authentic and legally sound. You are prohibited from posting offensive, illicit, or copyright-violating materials. The use of deceptive identities or fictitious email addresses is strictly banned. By contributing content to our platform, you confer upon Peltvivaire an enduring, global, royalty-free right to adapt, publish, and integrate such materials into our marketing and operational campaigns without any financial obligation to you.

5. External Websites

For your convenience, our interface might feature links navigating to external domains. Peltvivaire exercises no authority over these third-party websites and bears no liability for their functional practices, published content, or privacy standards. Navigating to any external domain is done entirely at your own discretion and risk.

6. Warranty Disclaimers

To the Maximum Extent Permitted by Law, Peltvivaire Delivers This Website and All Pet Care Inventory on an "As-Is" and "As-Available" Foundation. We Expressly Renounce All Warranties, Whether Stated or Implied, Including But Not Limited to Those of Commercial Viability or Suitability for a Specific Purpose. We Cannot Assure That Your Browsing Experience Will Be Secure, Flawless, or Free From Interruptions.

7.Liability Constraints Engaging

 With Our Platform Involves Inherent Risks Which You Fully Accept. Under No Circumstances Will Metcura Pharmaceuticals (Hongkong) Co., Limited, Its Executives, Staff, or Delivery Affiliates Be Held Accountable for Any Punitive, Consequential, Incidental, or Indirect Losses Stemming From: (a) System Downtime; (b) the Procurement or Application of Our Pet Supplies; (c) Breaches of Data Security; or (d) Connectivity Disruptions. Any Formal Claims Related to Website Usage Must Be Initiated Within Twelve (12) Months of the Causal Event.


8. User Indemnity

You consent to shield, indemnify, and hold METCURA PHARMACEUTICALS (HONGKONG) CO., LIMITED and its affiliates harmless against any legal actions, expenses, damages, or attorney fees arising directly from your breach of these Terms, unauthorized use of the platform, or violation of third-party entitlements.

9. Digital Correspondence

By accessing our store or transmitting emails to our support team, you agree to accept digital communications from us. You acknowledge that any legal notices, contractual agreements, or operational disclosures provided via electronic means fully satisfy any statutory mandate requiring written documentation.

10. Intellectual Property Violations 

Peltvivaire rigorously defends intellectual property. Should you suspect that your proprietary work has been unauthorizedly featured on our site, kindly forward a comprehensive complaint to support@peltvivaire.com containing:

  • Your authentic electronic or physical signature.
  • A detailed identification of the infringed work and its exact location (URL) on our storefront.
  • Your direct communication channels (phone number and email).

  • A good-faith declaration stating that the material's usage is not sanctioned by the copyright owner.

11. Unforeseeable Circumstances (Force Majeure)

Peltvivaire shall avoid liability for any performance delays or unfulfilled obligations resulting from events outside our reasonable sphere of influence. This includes, but is not limited to, catastrophic weather, global health crises, industrial strikes, natural calamities, or severe logistical breakdowns.

12. Transfer of Responsibility

 Every pet product procured through our store is dispatched under a standard shipping agreement. The legal ownership and the inherent risk of damage or loss transition entirely to you the moment we transfer the merchandise to the designated freight carrier.

13. Applicable Jurisdiction

These provisions and all commercial dealings executed on this platform are governed by and interpreted under the legislation of the Hong Kong Special Administrative Region. Any legal disputes or controversies stemming from your engagement with the Peltvivaire brand must be resolved exclusively within the authorized judicial system of Hong Kong.

14. Agreement Integrity and Severability

In the event that a specific clause within these terms is ruled invalid or legally unenforceable, that isolated provision shall be excised without impacting the validity and enforceability of the surviving clauses. This document represents the comprehensive and final agreement between you and METCURA PHARMACEUTICALS (HONGKONG) CO., LIMITED regarding platform interactions, overriding any preliminary discussions.

15. Corporate Contact Details

For any inquiries related to these terms or broader store policies, please reach out to our management team via the following channels:

  • Brand Name: Peltvivaire
  • Operating Entity: METCURA PHARMACEUTICALS (HONGKONG) CO., LIMITED
  • Registered Address: Room B3, 19/F, Tung Lee Commercial Building, 91-97 Jervois Street, Sheung Wan, Hong Kong
  • Customer Support Email: support@peltvivaire.com
  • Telephone Support: +1 (725) 337-2330