Contact Us

Welcome to Peltvivaire. We are committed to delivering customer care that reflects the high quality, comfort, and safety of our pet supplies. Whether you require sizing guidance for pet apparel and gear, product specifications, or assistance with our pet accessories and daily essentials, our dedicated support team is here to assist you.

For inquiries regarding shipment status, product care guidelines, order modifications, or business partnerships, please contact us through the official communication channels provided below.

Email Support

  • Customer Support Email: support@peltvivaire.com

  • Response Commitment: Our support team carefully reviews every inquiry. You can expect a comprehensive reply within 24 to 48 business hours (Monday through Friday). To help us assist you promptly, please include your Order Number in the email subject line.

Telephone Support

  • Direct Line: +1 (725) 337-2330
  • Hours of Operation: Monday – Friday, 9:00 AM – 6:00 PM (EST)

  • Notice: Standard carrier rates or international calling fees from your telecommunications provider may apply.

Corporate Entity Information

Peltvivaire is owned and operated by METCURA PHARMACEUTICALS (HONGKONG) CO., LIMITED, upholding rigorous quality standards, transparent business practices, and dependable service across the global pet care market.

  • Brand Name: Peltvivaire
  • Operating Entity: METCURA PHARMACEUTICALS (HONGKONG) CO., LIMITED

  • Registered Address: Room B3, 19/F, Tung Lee Commercial Building, 91-97 Jervois Street, Sheung Wan, Hong Kong

We sincerely thank you for choosing Peltvivaire and look forward to helping you provide the best for your pets.